You don’t have to worry of purchasing it because it is totally free. The collected data can be uploaded directly to the technical support team. It gathers the entire relevant technical information about the installed Adobe application and your system. It will also help you if you need any assistance from the Adobe technical support. This program reads the installation log file of the program and provides direct links to support articles that contains instructions on how to solve the identified problem. It identifies the errors encountered during failed installations. It is a small program that investigates failed installations of Photoshop Elements, Creative Suite products, Adobe Premiere Elements, Adobe Technical Communication Suite, and any downloads done from the store. The ASA or Adobe Support Advisor is an AIR-based program that examines system information and installer log files. How Adobe Support Advisor detects problem?
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